Manager of CRM Administration at Las Vegas Convention and Visitors Authority

The Manager of CRM Administration owns LVCVA’s Simpleview CRM, leading its configuration, user administration, data governance, process optimization, integrations, reporting, training, and support. The role provides functional leadership to one Ambassador, coordinates with internal stakeholders and vendors, and manages CRM improvements and escalations. Candidates need a bachelor’s degree or equivalent experience, 3–5 years of CRM administration experience, strong CRM and data-quality knowledge, Microsoft Office proficiency, and AI-tool proficiency.