Description
The Manager of Customer Success leads a team of Customer Success Managers responsible for customer adoption, value realization, retention, expansion, and renewal readiness across a portfolio of Verint customers. The role owns team-level revenue outcomes, customer health and risk management, CSQL pipeline generation, playbook execution, cross-functional collaboration, and continuous process improvement. Candidates need a bachelor's degree or equivalent experience, at least four years of people-management experience leading customer-facing teams, and six or more years of overall Customer Success, Account Management, or related experience. The position offers medical, dental, and vision insurance and a base salary starting at $85,000.
