MANAGER OPERATIONS at SAP

Location: Bengaluru, Karnataka
Level: lead/mgmt
Posted: Sep 28, 2026

Summary from listing

HSBC is hiring a Manager to lead AML/KYC and transfer agency operations across multiple jurisdictions. The role involves processing and technical work, user acceptance testing, project leadership, reconciliation of cash and unit accounts, investor onboarding, customer due diligence, enhanced due diligence, risk analysis, stakeholder coordination, and management of 10–12 direct reports and 20–24 indirect reports. Candidates need a commerce or financial background, AML/KYC and risk certifications, at least 24 months of securities and transfer agency AML/KYC experience, and strong analytical, leadership, and compliance skills.

Required Skills

AML/KYC
Investor onboarding
Customer due diligence
Enhanced due diligence
Account reconciliation
User acceptance testing
Leadership
Data mining

Additional Information

Minimum Education: Post-graduate diploma or degree in commerce or an equivalent financial background
Required Previous Experiences: 5–7 years of experience in a securities processing environment on AML/KYC processes
At least 24 months of securities experience and transfer agency operations AML/KYC experience
12 months of experience in the current role
Prior transfer agency experience covering registration, dealing, payments, and reconciliation
Preferred Qualifications: CISI certification
Understanding of financial markets and mutual or hedge fund operations
Translation Company Name: HSBC Global Services Limited