Summary from listing
The Operations Manager reports to the General Manager and oversees day-to-day site operations, including warehousing, receiving, shipping, inbound and outbound volume planning, customer communication, space utilization, equipment management, hiring and training, labor planning, performance appraisals, and problem resolution. The role also manages productivity and service goals, client SLAs, continuous improvement, quality-system requirements, KPIs, and communication with senior management and client representatives.
