Description
The Partner Support Manager leads and manages Yaskawa Motoman’s Partner Support Team, overseeing technical support for distributors, integrators, key customers, self-integrating customers, and potential OEMs. The role develops and maintains support tools, policies, fee-based application-engineering models, and revenue-generating solutions; coaches and manages team performance; supports channel and direct-customer growth; coordinates customer satisfaction issues; and manages budget and manpower. The position requires a bachelor’s degree in business administration or engineering and at least five years of related experience in the robot or automation industry, or an equivalent combination of education and experience.
