Description
The Manager, Permit Operations Business Support leads staff supporting developer account establishment, billing, customer service, the Permit Information Management System, and intake coordination. The role plans and controls financial data, improves customer service and business processes, develops standard operating procedures, provides leadership and training, resolves complex customer and process issues, and prepares status reports. It reports to the Director, Permit Operations, is hybrid, and requires seven years of progressive experience in accounting, financial reporting, financial planning, or a related area, including three years of supervisory experience, plus a bachelor’s degree or equivalent education and experience.
