Description
Amgen is seeking an Enterprise Systems Support Lead to manage a global support team and ensure the stability and continuous improvement of its technology platform. The role provides L2/L3 support for 3DEXPERIENCE PLM and related engineering applications, leads support analysts, coordinates with vendors and business stakeholders, performs maintenance and upgrades, maintains GxP documentation, and supports audits and hypercare activities. Candidates need a master’s or bachelor’s degree, 10–14 years of engineering experience, strong 3DEXPERIENCE and GxP application support experience, and Scaled Agile experience.
