Description
OpenText is hiring a Premium Support Delivery Manager to manage customer delivery and success for assigned Premium Support accounts, lead and mentor support and delivery teams, support renewals and risk management, identify sales opportunities, and contribute to service improvement initiatives. The role requires knowledge of the Premium Support program, leadership and communication skills, and willingness to travel less than 25%. A bachelor’s degree and at least three years of related Support Delivery Management experience are preferred, with Customer Success or Sales Management experience also beneficial. The salary range is $92,320 to $138,480.
