Description
Capital One is hiring a Manager, Process Manager - Network Product Documentation to manage and modernize documentation processes for its Global Payment Network. The role combines technical writing, subject-matter expertise, process optimization, AI and workflow automation, governance, compliance, stakeholder management, and team enablement. Candidates need a bachelor’s degree or military experience, at least two years of process-management experience, cross-functional stakeholder-management experience, and at least one year using technical formatting, authoring, or publishing tools. The position is available in Chicago, McLean, Richmond, and Riverwoods, with full-time annual salaries ranging from $122,100 to $153,300 depending on location.
