Description
Capital One is hiring a Manager, Product Management to transform its agent servicing experience from a manual, agent-led process into an insights- and data-driven, intelligent experience. The role will build guided experiences within the agent servicing platform, provide relevant information and recommendations to agents, prompt customer self-service education, and create personalized servicing experiences. The position requires a quantitative or business/marketing degree, or a bachelor's degree plus at least three years of product management experience, and is available in Chicago, McLean, New York, and Richmond. Visa sponsorship is not offered.
