Description
OpenText is hiring a Manager Professional Services EMEA to lead and develop a team of technical Managed Services professionals serving enterprise customers across EMEA. The role owns resource planning, staffing, utilization, team performance, service delivery, SLA compliance, operational governance, customer escalation, and continuous improvement through process optimization, automation, and AI-enabled operations. It requires at least seven years of relevant professional experience, including two years of people leadership responsibility, a strong technical background in managed services or a similar customer-facing technology environment, and fluent written and spoken English and German. The position is onsite at OpenText's EMEA Headquarters in Grasbrunn.
