Description
Starbucks is hiring a Manager, Program Management - Vendor Performance to own and govern the multi-year vendor performance strategy and service network architecture across soft services, hard services, and equipment vendors. The role leads a unified team, establishes standardized scorecards and corrective-action frameworks, drives compliance and contract governance, partners with Sourcing and regional teams, and scales continuous-improvement programs. Candidates need substantial experience managing teams, customer support operations, large matrixed organizations, cross-functional initiatives, change management, and program or project management, including global and remote teams. The role is onsite four days per week and includes medical, dental, vision, retirement, leave, and other benefits.
