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Manager, Quality Assurance at Percepta

Setup
Remote
Location
Pampanga
Level
lead/mgmt
Added to Metaintro

Description

TTEC is hiring a Quality Assurance Manager to work remotely as needed in the Philippines. The role reports to the Quality Assurance Senior Manager and focuses on coaching, mentoring, and motivating team leads and associates; resolving issues; interpreting data; coordinating training; managing attendance; and supporting a positive work environment. The position requires at least one year of call center or equivalent experience and offers career development, paid time off, wellness and healthcare benefits, and performance bonus opportunities.

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