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Manager, Renewals at Versaterm

Department: Customer Support (535)

Location
Arizona · South Carolina · +2
Level
lead/mgmt
Posted

Description

Versaterm is hiring a Manager, Renewals to own the strategy, execution quality, and predictability of its end-to-end renewal lifecycle. The role leads and develops Renewals Specialists, manages renewal risk and complex enterprise contracts, coordinates with Customer Success, Sales, Legal, Finance, and procurement, oversees pricing and Salesforce reporting, and improves retention and revenue continuity. Candidates need a bachelor’s degree in a relevant field, 5–8 years of renewals, deal desk, customer success operations, or commercial account management experience, and at least 3 years of people leadership experience. The position requires CJIS compliance, a fingerprint-based background check, and potentially additional security clearances.

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