Summary from listing
Hyundai is hiring an on-site Omnichannel Customer Experience Program Manager to own the end-to-end retail customer experience measurement strategy and omnichannel CX platform. The role leads enterprise program management, supplier and vendor oversight, analytics and dashboarding, dealer recognition programs, integrity communications, KPI tracking, budget and contract administration, and cross-functional stakeholder alignment. It requires a high school diploma, at least eight years of related experience including two years in a supervisory or people leadership capacity, and the ability to lead complex programs through execution. Compensation is $91,000–$130,000, with healthcare, retirement matching, leave, and other benefits.
