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Manager, Robotics Technical Support, Amazon Robotics Technical Support (ARTS) at ADCI - Karnataka

Department: fulfillment-ops

Setup
On-site
Location
Melbourne, Victoria
Type
Full-time
Level
lead/mgmt
Posted

Description

Amazon Robotics is hiring a Technical Manager to recruit and establish a new robotics team in Melbourne, Australia, while managing direct reports, developing team culture, meeting productivity and business goals, and leading high-severity incident restoration. The role requires a bachelor’s degree in computer science, information technology, or a related field, at least four years of management or direct team-leader experience in a complex technical support environment, and experience with metrics, KPIs, SLAs, and incident management. Weekend daytime on-call responsibilities may apply for select high-severity events.

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