Description
The Fraud SME Analyst Team Lead will lead a team of fraud SME analysts responsible for identifying fraudulent applications and transactions, reviewing alerts, analyzing fraud patterns, conducting root-cause analysis, auditing decisioning, and improving fraud processes. The role also coordinates with credit, operations, customer service, merchants, acquirers, payment gateways, and law enforcement agencies, monitors fraud trends, supports regulatory KYC and transaction-monitoring compliance, and coaches the team on compliance and process improvements. The position requires core fraud risk management, underwriting, and transaction-monitoring expertise, along with conflict management, analytical problem-solving, process orientation, and quality orientation.
