Description
Sirva is hiring a Manager, Service Delivery in Malaysia to lead and oversee an operations team responsible for the day-to-day delivery of client relocation programs. The role manages Relocation Coordinators, drives performance and workload balancing, implements process improvements, coordinates with clients and other departments, resolves escalated transferee issues, and oversees client program and process-change deliverables. The position requires 3–5 years of relocation experience in an in-house global mobility function or relocation management company, with operational management, people leadership, problem-solving, and bilingual communication skills preferred or advantageous. It offers hybrid working and core flex hours.
