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Manager, Software Engineering (Contact Center Technologies) (NJUS) at netjets

Seniority in posting: Mid-Career

Location
Columbus, Ohio
Type
Full-time
Level
lead/mgmt
Posted

Summary from listing

NetJets is hiring a Manager, Software Engineering (Contact Center Technologies) to provide strategic direction, technical leadership, and people management for teams responsible for enterprise communications platforms. The role oversees Genesys Cloud, Microsoft Teams Phone, carrier services, voice infrastructure, messaging, integrations, reliability, modernization, incident response, and operational stability. It requires a bachelor's degree in Computer Science or Computer Engineering and 8–10 years of experience, with experience leading business-critical communications platforms and managing telecom and collaboration technologies. The position includes medical, dental, and vision benefits.

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