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Manager, Strategic Customer Onboarding at Tipalti

Department: Operations

Language

Compensation · Listed in posting

CA$120,000 – CA$150,000/yr

Setup
Hybrid
Location
Toronto, Ontario
Type
Full-time
Level
lead/mgmt
Posted

Description

Tipalti is hiring a Manager, Strategic Onboarding to lead a team responsible for complex and strategically important customer implementations, including both internally delivered and partner-led engagements. The role focuses on portfolio-level delivery performance, capacity and resource management, operational cadence, risk escalation, coaching experienced Onboarding Managers, and improving scalable delivery processes. It is a people and portfolio leadership role rather than an individual implementation role, with a hybrid work model requiring office attendance Monday, Tuesday, and Thursday, and a base salary of $120,000–$150,000 CAD annually plus a target bonus.

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