Description
Oracle is hiring a Manager, Oracle Health Support to lead a team of support professionals providing technical and application support to Oracle Health clients. The role oversees incident and service request resolution, complex escalations, workload and service-level monitoring, coaching, performance management, documentation, process improvement, and collaboration with technical, engineering, product, and operational teams. It requires a bachelor’s degree, at least six years of relevant professional experience, and at least three years of people leadership or team-lead experience. The position is hybrid, preferably based in Kansas City, Missouri, and offers a hiring range of $79,200 to $166,100 per year.
