Description
GitLab is hiring a Support Engineering Manager for its US Government support team to lead a team of support engineers responsible for troubleshooting complex enterprise environments and providing high-quality case resolution for US Government customers. The role includes hiring and developing engineers, improving support processes and tooling, partnering with product and engineering teams, participating in on-call rotations, and coaching engineers through escalations and customer issues. The position is remote-first across the United States and offers a base salary range of $115,200 to $194,400 USD.
