Description
The System Enablement Manager will execute an enterprise enablement strategy to drive Salesforce adoption and user proficiency across the organization. The role manages virtual and onsite enablement support, develops training content, assesses readiness, delivers training, monitors hypercare, and provides hands-on guidance during go-live phases. It also defines enablement roadmaps, implements Salesforce-native guidance and knowledge tools, establishes KPIs, collaborates cross-functionally, and supports governance, change management, and continuous improvement. The position requires a bachelor’s degree, at least five years of enablement or technical training experience, five years managing people and processes, and five years of Salesforce application experience; it is primarily in-office with anticipated 20% travel and supervisory responsibility for onshore or offshore resources.
