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Manager Tech Support Installations at TheNielsenCompany

Department: OperationsSeniority in posting: other

Language
Setup
On-site
Location
Guadalajara, Jalisco
Type
Full-time
Level
lead/mgmt
Posted

Description

Nielsen is hiring a Manager, Installation to lead the daily operations and performance of its Technical Specialist team responsible for remote installation and maintenance of Nielsen panel homes. The role manages logistics, schedules, project timelines, team volume, technical troubleshooting, sample integrity, and stakeholder communication, while coaching associates and resolving conflicts. Candidates need 3 to 5 years of relevant experience, formal supervisory experience, a bachelor’s degree or equivalent technology-based experience, networking knowledge, English proficiency, call-management ability, and a hybrid schedule with office work three days per week. A mandatory four-week Technical Specialist training program is required.

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