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Manager, Workforce Administration at Macy's

Department: CCS - Credit Customer Services

Location
Deerfield Township, Ohio
Type
Full-time
Level
lead/mgmt
Posted

Description

Macy’s is hiring a Manager, Workforce Administration to lead a team responsible for workforce planning, position management, organizational maintenance, workforce reporting, HR administrative processes, data governance, and operational support. The role includes hiring, training, coaching, and developing colleagues; monitoring service quality and productivity; supporting complex workforce issues; partnering with HR, Workforce Management, Finance, Talent Acquisition, and other business leaders; and driving process improvements and strategic initiatives. The position requires a bachelor’s degree or equivalent experience, 5–7 years of relevant workforce or HR operations experience, and 2–5 years of people leadership experience. Benefits include health and wellness coverage, a 401(k) match, paid time off, holidays, tuition reimbursement, and other employee benefits.

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