Description
SMU is hiring a Mane Desk Representative to serve as a first-line contact for students, families, and visitors through phone, ticketing, and in-person channels. The role provides enrollment, registration, financial aid, billing, admissions, academic records, and other student-service information; routes cases; maintains confidentiality; and supports data entry and process improvement. A high school diploma or equivalent and at least three years of experience are required, with customer service, higher education, and relevant software experience preferred. The position pays $24.11 per hour and requires extended evening and weekend availability during January, July, and August.
