Description
The Marketing Shift Manager supervises the day-to-day operations of the Promotions department at a casino, overseeing motor coach arrivals, group packages, guest accounts, promotional events, inventory, paperwork, customer service, and departmental employees. The role includes training and evaluating staff, coordinating with casino departments, resolving guest and group issues, maintaining records and compliance, and supporting player club and promotional activities. It requires a high school diploma or equivalent, three years of customer service experience, management and leadership proficiency, accounting and computer competency, and the ability to work in a fast-paced casino environment on a 24-hour schedule. The starting salary is $43,344.65, with compensation negotiable based on experience and education.
