Description
The Analyst will support Avnet’s day-to-day operations across customer returns, RMA credits, RMA PRN resolution, failure analysis, quality feedback systems, warranty repairs, and factory drop-ship billing. The role also supports root-cause investigations, process improvement, cross-functional issue resolution, stakeholder communication, and documentation of business processes. The position requires a service-management mindset, data-driven decision-making, strong collaboration and communication, quick learning, and disciplined documentation.
