Summary from listing
Travel Guard is hiring a Medical Assistance Coordinator to handle inbound calls from travelers experiencing medical situations, provide calm guidance and reassurance, coordinate medical services and prescriptions, liaise with healthcare providers and global assistance partners, assess situations within policy and operational guidelines, manage multiple cases, and document interactions. The role requires a high school diploma or equivalent, customer-service or healthcare-coordination experience, strong communication and organizational skills, and the ability to work rotating 4pm–2am shifts with weekends. The position offers a hybrid arrangement with three office days and two remote days, along with a high-deductible health plan, EAP programs, paid leave, and a 401(k) matching program.
