The Customer Service Specialist serves patients, members, and providers at Hoag Clinic by answering phone calls, scheduling appointments, triaging calls, and conducting patient or member pre-certification. The role requires a high school diploma or equivalent and 1–3 years of customer service experience; call center, medical terminology, and radiology scheduling experience are preferred.
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Hoag Hospital offers advanced treatments, cutting-edge technology, and clinical trials. From routine checkups to the most complex cancer care, Hoag brings together innovation, expertise, and compassion, centered on you.
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