Description
The Membership Concierge III provides high-quality customer service to members and guests, promotes Life Time to prospective members, supports club acquisition and retention, and leads the Concierge Team. Responsibilities include check-in, phone handling, member education, account maintenance, service recovery, customized buying experiences, and administrative duties. The role requires a high school diploma or equivalent, at least one year of customer service and sales experience, and completion of Membership Sales and Retention Specialist certifications within 60 days of hire. Preferred qualifications include a bachelor's degree in hospitality or a related field and fitness industry knowledge. The position pays $19.75 to $26.50 per hour and includes a fully subsidized membership, discounts, retirement matching, training, paid leave, and full-time employee health and disability benefits.
