Description
Superior Choice Credit Union is hiring a Member Consultant to provide inbound and outbound phone and virtual customer service, resolve account-related questions, assist with service requests, help members discover financial products, conduct proactive outreach, maintain accurate member records, and support credit union policies and compliance. The role requires a high school diploma or GED, one to three years of customer service, call center, financial services, banking, or related experience, strong communication and problem-solving skills, confidentiality, organization, computer proficiency, and the ability to work independently and as part of a team.
