Description
The Member Contact Center Representative I provides member service for Nuvision Credit Union through phone, email, web, mail, and fax, handling deposits, withdrawals, account maintenance, loan payments, basic online banking support, new account openings, and product recommendations. The role works in a phone queue, follows service standards, maintains confidentiality, and supports cross-sell goals. Applicants need one year of retail experience, financial-product knowledge, Microsoft proficiency, strong communication and interpersonal skills, and a high school diploma or equivalent. Geographic pay ranges are listed for Alaska, Arizona, Nevada, Texas, Washington, and Wyoming, with medical, dental, vision, life insurance, retirement, paid time off, training, and tuition reimbursement benefits.
