Description
Lantern is hiring an on-site Care Advocate in Dallas, Texas, to make outbound calls to healthcare members, build rapport, handle objections, educate members about benefits and surgical pathways, and guide them toward scheduled care. The role also handles inbound calls, member cases, provider and insurance coordination, documentation, escalated situations, and HIPAA-compliant interactions, while meeting call and conversion metrics. Compensation is $22.00–$26.50 per hour plus a competitive monthly bonus, with medical, dental, vision, disability, life, retirement, paid time off, and parental leave benefits.
