Description
The Member Experience Ambassador serves as the primary member-facing representative at a fitness club, welcoming and supporting members and guests, explaining fitness options, assisting with onboarding and the mobile app, giving club tours, recommending retail products, handling membership changes and customer service, maintaining safety and cleanliness, and monitoring pool and slide areas when applicable. The role requires a high school diploma or equivalent, fitness and sales experience, strong communication and customer service skills, flexible evening, weekend, and holiday availability, and current or obtainable CPR certification; First Aid training is required only at clubs with pool slides. Benefits include a free health club membership, retail discounts, professional development, and a 401(k) savings plan, with compensation listed at $12.00 per hour.
