Description
The Front Office Associate assists members and guests with pre-arrival calls, check-in and check-out, reservation and billing support, property information, special requests, visitor services, and lobby ambassador duties. The role also handles problem resolution, shift documentation, safety reporting, and administrative tasks while maintaining professional service standards. A high school diploma or G.E.D. and at least one year of related work experience are preferred; no supervisory experience or license or certification is required.
