Description
EōS Fitness is hiring a Member Experience Manager to lead member service and retention efforts at the gym. The role focuses on resolving member concerns and billing issues, responding to feedback and surveys, supporting online reputation management, and partnering with department managers to train and coach front desk staff while maintaining cleanliness and safety standards. The position requires strong customer service, communication, organization, and fitness industry knowledge, plus CPR certification within 30 days and the ability to work in a gym environment.
