Description
EōS Fitness is hiring a Member Experience Manager to lead and support member-facing service operations at the gym. The role focuses on resolving member concerns and billing issues, improving retention and satisfaction, managing online reputation, and partnering with department managers to train and coach front desk staff while maintaining cleanliness and safety standards. The position requires strong customer service, communication, and organizational skills, proficiency with fitness management software, social media, and Microsoft Office, and includes an hourly pay range of $15 to $17 along with health and retirement benefits for eligible employees.
