Description
EōS Fitness is hiring a Member Experience Manager to lead member service and front desk support in a gym environment. The role focuses on resolving member concerns and billing issues, improving retention and satisfaction, managing online reputation, and partnering with department managers to train and coach the front desk team while maintaining cleanliness and safety standards. The position requires strong communication, organization, and customer service skills, familiarity with fitness management software and Microsoft Office, and the ability to work in a fast-paced, in-person gym setting; hourly pay is $15 to $17 USD and benefits include health coverage, 401(k), and paid time off depending on eligibility.
