Description
EōS Fitness is hiring a Member Experience Manager to lead member service, handle concerns and billing issues, support retention, manage online reputation, and coach front desk staff while partnering with gym department managers to maintain a clean, safe, and high-quality member experience. The role requires strong customer service, communication, problem-solving, organizational skills, and familiarity with fitness management software, social media, Microsoft Office, and membership/billing operations. The position is based in California and offers a pay range of $19.90 to $21.90 per hour along with benefits including health, dental, vision, 401(k) matching, and paid leave subject to eligibility.
