Description
EōS Fitness is hiring a Member Experience Manager to lead member service and front desk support at the gym. The role focuses on resolving member concerns, handling billing questions, improving retention and satisfaction, supporting online reputation management, and partnering with department managers to train and coach front desk staff while maintaining cleanliness and safety standards. The position requires strong communication, problem-solving, organization, and familiarity with fitness management software, social media, and Microsoft Office, and offers hourly pay, benefits, and a CPR certification requirement within 30 days of hire.
