Description
EōS Fitness is hiring a Member Experience Manager in California to lead member service and retention efforts at the gym. The role focuses on resolving member concerns and billing issues, responding to feedback and online reviews, coaching and training front desk staff, and partnering with department managers to maintain cleanliness, safety, and a best-in-class member experience. The position requires customer service and front-line leadership experience, strong communication and organizational skills, familiarity with fitness management software and Microsoft Office, and the ability to obtain CPR certification and pass a background check. The posting includes California pay of $19.90 to $21.90 per hour and benefits such as health, dental, vision, 401(k), paid time off, and free gym membership.
