Description
EōS Fitness is hiring a Member Experience Manager to lead and support member and guest experience at the gym. The role focuses on resolving member concerns and billing issues, responding to feedback and surveys, improving retention, managing online reputation, and coaching front desk staff in partnership with department and operations managers. The position requires strong customer service, communication, organization, and familiarity with fitness management software, social media, and Microsoft Office, along with CPR certification within 30 days and the ability to work in a gym environment.
