Description
EōS Fitness is hiring a Member Experience Manager to deliver best-in-class service to members and guests at the gym. The role focuses on handling member concerns, billing issues, feedback, retention efforts, online reputation management, and supporting front desk team training and coaching while maintaining facility cleanliness and safety. The position requires customer service, front-line leadership, strong communication and organizational skills, proficiency with fitness management software, social media, and Microsoft Office, plus CPR certification within 30 days and passing a background check. The job pays $18–$20 per hour and offers health, dental, vision, supplemental life benefits, an EAP, 401(k) matching, and other perks.
