Description
EōS Fitness is hiring a Member Experience Manager to support gym members and guests by delivering exceptional customer service, resolving billing and service issues, managing member feedback, improving retention, and partnering with department managers to train and coach front desk staff while maintaining cleanliness, safety, and the company’s service culture. The role requires strong communication, problem-solving, organization, and familiarity with fitness management software, social media, and Microsoft Office. The position is hourly, offers benefits including health, dental, vision, and 401(k), and requires CPR certification within 30 days of employment plus background check clearance.
