Description
EōS Fitness is hiring a Member Experience Manager to deliver best-in-class customer service for gym members and guests. The role focuses on resolving member concerns and billing issues, supporting retention, reviewing feedback and online reputation, and partnering with department managers to train and coach front desk staff while helping maintain a clean, safe, and welcoming facility. The position requires customer service leadership experience, strong communication and organizational skills, familiarity with fitness management software and Microsoft Office, and the ability to work in a gym environment. Compensation is $15 to $17 per hour, with benefits including health coverage, 401(k) matching, paid time off, and free gym membership.
