Description
Base is hiring a Member Experience Operations Analyst to own support performance data, forecast staffing and capacity, build reporting and tooling, identify root causes of recurring issues, improve member communication, and collaborate with Product, Engineering, and Operations. The role requires 4–8+ years of experience combining analytical rigor with direct ownership of a customer- or member-facing function, along with strong data modeling, forecasting, writing, communication, systems-ownership, and root-cause-analysis skills.
