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Member Service Agent at DFB

Department: Operations

Compensation

$23/hr

Setup
Hybrid
Location
Dearborn, Michigan
Type
Full-time, Part-time
Level
entry
Posted

Description

DFCU Financial is hiring part-time and full-time Member Service Agents for its Member Service Center in Dearborn. The role provides inbound phone and digital customer support, assists members with financial products and transactions, offers product recommendations, resolves fraud and loss situations, and meets sales goals. Candidates must complete 8–10 weeks of paid training Monday through Friday from 9 a.m. to 5 p.m., then work a rotational Saturday; hybrid or remote scheduling may be available after training. The position starts at $23.00 per hour and offers medical, dental, vision, HSA, retirement, paid time off, and other benefits.

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