Description
The Member Service Representative is a frontline, cross-trained role at Firstmark Credit Union responsible for member service, accurate teller transactions, account servicing, consumer loan origination, product referrals, regulatory compliance, fraud prevention, and branch operations. The role requires a high school diploma or equivalent, at least one year of teller or member service experience, and strong communication, problem-solving, accuracy, teamwork, and digital-tool skills. Benefits include medical, dental, and vision coverage, a 401(k) match, paid time off, education assistance, and an Employee Assistance Program.
