Description
The Member Services Representative serves as the YMCA’s front-desk face, handling member check-in, inquiries, records, program registrations, membership sales, and office duties. The role supports membership engagement, converts participants and nonmembers into members, helps meet sales and retention goals, and participates in community events. It requires a high school degree or equivalent, at least one year of customer service or sales experience, strong interpersonal and computer skills, flexible availability, and successful drug and background screening.
